Roadside Assistance Reimbursement

Roadside Assistance Reimbursement

If you have contacted our Emergency Road Service and assistance is not available, you may obtain your own service, pay for it and submit the receipt to your Club within 30 days. Reimbursement will be based on the prevailing commercial rate for the region where the vehicle was disabled.

  • When CAA service was available but alternative service was obtained, reimbursements will be based on the CAA contract rate for the area where the disablement occurred.
  • In instances where CAA contractor access is legally restricted (toll roads, limited access highways), full reimbursement will be provided for covered services.
  • Reimbursement rules apply for all CAA Niagara Membership levels.

Mail completed form and original receipts to:

Contact Centre Manager,
CAA Niagara, 3271 Schmon Pkwy., Thorold, ON L2V 4Y6

Download Form (PDF)

Road Trip Accident Assistance

The Road Trip Accident Assistance benefit will pay up to a maximum of $500 CAD ($300 for CAA Basic Members). This service covers eligible expenses incurred within 72 hours immediately following an accident.

Download Form (PDF)

Legal Fees Reimbursement Claim Request