CAA Insurance - File a claim

Auto Insurance Claims

Call CAA Insurance right away to report your claim any time of the day or night, on any day of the week.

1-800-387-2656 available 24-hours a day
 

Find an Agent

Property Insurance Claims

Call CAA Insurance right away to report your claim any time of the day or night, on any day of the week.

1-800-387-2656 available 24-hours a day
 

Find an Agent

Travel Insurance Claims

In the event of an emergency, you must contact CAA Assistance immediately

1-866-672-3651 Canada and Mainland USA,
1-519-988-7041 Collect from anywhere else,

or orionassistance@acmtravel.ca

Read about CAA Assistance

Life Insurance Claims

Monday to Friday, from 8 a.m. to 8 p.m. ET

1-877-942-4222 or
am_caa@manulife.com

Health & Dental Claims

Monday to Friday, 8 a.m. to 8 p.m. ET

1-877-261-8222, or
find forms online

Personal Accident Insurance

Call of visit any CAA Niagara branch for more details and assistance in submitting a claim

Complete the form and email to membership@caaniagara.ca

Find a CAA Approved Auto Repair Facility

Had an auto accident and not sure where to turn for repairs?  CAA has a list of Approved Auto Repair Facilities that can help.

Additional Resources

Roadside Reimbursement

If you have followed the procedure to obtain Emergency Road Service, and CAA service is not available, you may obtain your own service, pay for it and submit the original receipt and reimbursement form to CAA Niagara.

Read More about Reimbursement

Legal Fee Reimbursement

If you are unjustly charged with a traffic offence anywhere in the world, CAA will reimburse Basic Members up to $50 and Plus and Premier Members up to $100 for legal fees to challenge the charges in court.

Download the Form

Trip Accident Reimbursement

If you are involved in a report-able motor vehicle collision more than 160 km away from home, we will reimburse you for unforeseen expenses resulting from that accident up to a limit of $300 for Basic Members and $500 for Plus Members.

Download the Form