Careers with CAA Niagara

CAA Niagara is currently looking for an energetic, dedicated individual who has a passion for providing excellent service to join our team as a Member Sales and Service Ambassador on a full time, one year contract. The Member Services Representative (MSR) is the first point of contact in our branch locations and is a true #ambassador of our products and services. The MSR excels at building relationships with our members by treating them like family and ensuring they receive the best in customer service. The MSR is responsible for providing information and selling many of our products and services including but not limited to Roadside Assistance Memberships, Out of Province Medical Insurance, hotel bookings and car rentals, maps and tour books, and attraction tickets.

Are you interested in becoming part of a team that values service excellence, creativity, and teamwork? CAA Niagara is growing, and we are looking for a passionate, enthusiastic, energetic part-time Events Coordinator to join our Marketing team! The part-time Events Coordinator will be responsible for planning and organizing CAA Niagara’s presence at various events throughout the year. The individual will assist the Marketing Specialist in scheduling, promoting, preparing materials and organizing employee volunteers for community and member-exclusive events throughout the year

Our Emergency Roadside Service (ERS) Drivers  are roadside heroes. Combining superior customer service skills with mechanical and technical aptitude, our ERS drivers are true brand ambassadors. Positions on our fleet range from first response CAA battery service and towing service utilizing wreckers and flat beds – all with the same goal, to get our members on the go.

As the Human Resources Assistant for CAA Niagara, you will align with our values of integrity, teamwork, service excellence and respect & inclusivity. You will provide administrative and HR support to complement the team and business needs. The HR Assistant role will balance independent and collaborative work in a fast-paced environment. The role requires a self-starter with strong attention to detail and a passion to learn and grow within the company and HR field.

CAA Niagara is looking for an Accounts Receivable/Payable Clerk, for a one-year contract. Reporting to the Accounting Manager, the Accounts Receivable/Payable Clerk will assist with the general operations of our Finance department. This individual will handle a variety of accounting tasks, supporting the Finance team and our employees. This individual will be responsible for the accounts receivable and payable function.

If you thrive on providing exceptional customer service, love creating and implementing process improvement and quality standards, and are a natural leader who can engage and motivate your team(s), the Member Services Supervisor position would be ideal for you.