Careers with CAA Niagara

The Dispatcher plays a key role in coordinating daily transportation operations for Niagara Airbus. This position is responsible for scheduling drivers, organizing passenger pick‑ups and drop‑offs, monitoring routes, and ensuring timely, efficient, and safe service delivery in support of a 24/7 operating environment.

This isn’t your typical desk job. As a Member Services Representative (MSR), you are the face of CAA Niagara — the first and lasting impression for our members, whether they walk through our doors or call us on the phone. This is a multi-faceted, fast-paced position where no two days look the same. You’ll wear many hats — from sales advisor and customer support specialist to travel insurance consultant — all while staying on the move and adapting to meet the needs of the day. Your ability to connect, adapt, and create exceptional experiences is what makes you a standout.

The Administrative Assistant provides day-to-day administrative support to the President & CEO and the Senior Leadership Team. This role also supports coordination with the Board of Directors, working closely with the Board Secretary. A highly organized and proactive individual, the Administrative Assistant handles confidential information with discretion and builds strong working relationships across the organization.

We are seeking professional and customer-focused Drivers to join the Niagara Air Bus team, now a proud part of CAA Niagara since 2022. In this role, you are responsible for safely transporting passengers to and from airports, hotels, sightseeing tours, and other destinations across the Niagara Region and beyond.

CAA Niagara has acquired AAPEX Driving Academy, a long‑standing driver training school that has been providing safety education since 1988. AAPEX is known for its strong focus on collision prevention through its exclusive Look‑Predict‑Prevent program. As a Part-Time Driving Instructor, you will play a key role in promoting road safety by delivering high‑quality driver education to students. This position involves providing both practical and theoretical instruction to new drivers, helping them build the skills, confidence, and knowledge needed to become safe and responsible drivers.

CAA Niagara is seeking an enthusiastic and highly organized Events & Sponsorship Coordinator to join our Marketing team. Reporting to the Communications Manager, this role is responsible for planning, coordinating, and executing CAA Niagara’s marketing events while ensuring strong collaboration with internal teams, community partners, and vendors.