CAA Careers

Dedication. Ambition. Enthusiasm.

We are proud to have a team committed to providing excellence in everything they do. By providing a supportive, challenging and rewarding environment, our staff remains motivated to assist CAA Niagara in maintaining a competitive edge.

CAA Niagara is an equal opportunity employer committed to providing an inclusive, barrier-free workplace. CAA Niagara is committed to providing accommodations, upon request, to applicants with disabilities throughout our hiring process.

CAA Niagara

Current Opportunities

Vice President, Automotive Services

As the VP, Automotive Services, you have a natural tendency to lead with our core values of integrity, teamwork, service excellence and respect & inclusivity. A member of the Senior Leadership team, you are committed to the vision of CAA Niagara, are community driven, and focused on improving experiences and services provided to our members and overall community.

You understand the fluidity of fleet operations and are as passionate about the overall big picture just as much as getting “your hands dirty” on the finer details. You are a strong leader for the management team, supporting and coaching them in the success of their teams. 

Closing Date
Friday, April 16, 2021

Fleet Customer Experience Manager

As the Fleet Customer Experience Manager for CAA Niagara, you will lead with our values of integrity, teamwork, service excellence and respect & inclusivity. Accountable for quality, operational efficiency, and ensuring the highest level of member satisfaction, you will partner with the other Fleet Managers and the Contact Centre Manager to ensure a collaborative approach to service excellence and teamwork between contact centre and drivers.

Passionate with delivering rewarding member experiences, you would develop, plan, recommend and implement service enhancements that drive service excellence. 

Closing Date
Wednesday, March 31, 2021