Careers with CAA Niagara

Our Emergency Roadside Service (ERS) Drivers are roadside heroes and trusted brand ambassadors for CAA Niagara. Combining strong customer service skills with mechanical and technical aptitude, ERS Drivers provide timely, professional, and compassionate roadside assistance to our members when they need it most.

Are you mechanically inclined and looking to build a long-term career in the automotive industry? CAA Niagara is seeking a motivated and hands-on Automotive Apprentice Mechanic (310S or 310T) to join our Fleet team. In this role, you will support the inspection, maintenance, and repair of our fleet vehicles and equipment to ensure our roadside service team can deliver safe, reliable, and timely assistance to our members.

Are you organized, detail-oriented, and passionate about travel and customer service? We are seeking a dedicated Travel Clerk to support our Travel Department. In this role, you will assist with clerking, invoicing, data entry, and administrative duties while ensuring a seamless experience for our clients.

We are seeking professional and customer-focused Drivers to join the Niagara Air Bus team, now a proud part of CAA Niagara since 2022. In this role, you are responsible for safely transporting passengers to and from airports, hotels, sightseeing tours, and other destinations across the Niagara Region and beyond.

The Operations Manager is responsible for overseeing the day-to-day operations of Niagara Airbus, which was acquired by CAA Niagara in 2022, ensuring efficient service delivery, effective resource management, and an exceptional customer experience. This role manages scheduling, team leadership, operational planning, and continuous improvement initiatives to support a 24/7 transportation environment.