Careers with CAA Niagara

Reporting into the Support department, the part-time Courier is responsible for ensuring timely delivery and pick-up of documents/packages to pre-determined locations. On occasion, the courier will assist with minor facility maintenance as well as organize, review and order company supplies.  
 

The Member Services Representative is the first point of contact in our branch locations and is a true ambassador of our products and services. The MSR excels at building relationships with our members by treating them like family and ensuring they receive the best in customer service.  

The ERS Customer Experience Manager is responsible for managing the day-to-day operations of the department. The incumbent will provide leadership, support and coaching for their team in a fast-paced environment while following CAA Niagara’s polices and operating procedures.

the Associate Director, Emergency Roadside Services (ERS) oversees the daily operations of the ERS Department to ensure efficient and safe delivery of automotive services and programs.

The Digital Marketing Specialist is responsible for digital initiatives activities across the organization designed to enhance member engagement, interaction and transactions.