Careers with CAA Niagara

We are seeking a proactive and detail-oriented Cybersecurity Specialist to support the development, implementation, and maintenance of the organization’s cybersecurity and governance practices. Reporting to the VP, Enterprise Solutions, this role ensures the protection of our digital infrastructure and the integrity of our data through robust security measures and compliance with established standards.

You are ready to take the next step and join our team of passionate Travel consultants who share the same love for travel as you do, we want to hear from you! At CAA Niagara, we are on the lookout for full-time permanent Travel Consultants to be a part of our mission of bringing vacation dreams to life.

CAA Niagara is seeking a full-time Travel Representative to become part of our committed and adaptable team in Travel. As a Travel Representative you will be working with our members and non-members on their travel needs, while streamlining the booking process, where your passion for travel will shine through. Join us in ensuring our members embark on seamless and extraordinary travels. The excitement that awaits!

CAA Niagara is looking for an organized and enthusiastic Group Tour Planner to join our Travel team. In this role, you’ll design and coordinate unique single-day and multi-day tours tailored to our members’ interests, while also marketing and hosting these experiences. About 10–15% of your time will be spent traveling outside the office, a fantastic opportunity to explore destinations firsthand and bring those experiences back to our members. If you’re someone who loves travel, thrives in a collaborative environment, and enjoys creating memorable experiences for others, this is the role for you!

Our Emergency Roadside Service (ERS) Tow Truck Drivers are the roadside heroes here at CAA Niagara! If you’ve got outstanding customer service skills and a talent for all things mechanical and technical, we want to hear from you! As true brand ambassadors, our ERS Drivers are there when it matters most—jump-starting batteries, towing vehicles, and being the everyday heroes our customers can rely on.

This isn't your typical desk job. As a Member Service Representative, you are the face of CAA Niagara — the first and lasting impression for our members, whether they walk through our doors or call us on the phone. This is a multi-faceted, fast-paced position where no two days look the same. You'll wear many hats, from sales advisor and customer support specialist to travel insurance, all while staying on the move and shifting roles to meet the needs of the day. Your ability to adapt, connect, and create exceptional experiences is what makes you a standout.

We are seeking a strategic and collaborative Data Analytics Manager to lead our data analytics function and team. Reporting to the VP of Enterprise Solutions, this role is responsible for overseeing analytics projects, managing a team of Data Analysts, and ensuring accurate, data-driven insights that support organizational strategy and operational excellence The successful candidate will combine technical expertise with leadership skills to guide analytics initiatives, maintain data integrity, and align data capabilities with business objectives.

We are seeking a detail-oriented and proactive Specialist, HRIS & Payroll to join our team. This one (1) year contract role is responsible for the accurate and timely processing of payroll, administration of the company pension plan, and the effective management of the Ceridian Dayforce HRIS. As the internal subject matter expert, the Specialist ensures compliance with employment legislation, tax regulations, and pension requirements while maintaining data integrity across payroll, compensation, and HRIS functions.