CAA Careers
CAA Careers

Dedication. Ambition. Enthusiasm.

We are proud to have a team committed to providing excellence in everything they do. By providing a supportive, challenging and rewarding environment, our staff remains motivated to assist CAA Niagara in maintaining a competitive edge.

CAA Niagara is an equal opportunity employer committed to providing an inclusive, barrier-free workplace. CAA Niagara is committed to providing accommodations, upon request, to applicants with disabilities throughout our hiring process.

CAA Niagara

Current Opportunities

Membership Retention Representative

The Membership Department is looking for positive, welcoming individuals who are energetic and motivated by working in a team environment and building relationships to join our team.

Closing Date
Monday, May 29, 2023

Travel Consultant

As a CAA Niagara Travel Consultant, you will use your expertise and passion for travel to make each client’s travel experience memorable. You’ll exceed at providing extraordinary worldwide travel services to our community members.   

If you are ready to start your next journey, you've come to the right place. We work hard and play hard: being an employee at CAA Niagara is truly a rewarding experience! 
 

This is a full-time permanent position, with a minimum of 37.5 hours per week. 

Closing Date
Saturday, May 13, 2023

Office Cleaner

The Office Cleaner is responsible for the overall cleanliness of multiple locations at CAA Niagara.

Closing Date
Saturday, May 6, 2023

Contact Centre Representative

A team member of the Contact Centre and Emergency Roadside Services Department, the Contact Centre Representative (CCR) is responsible for providing friendly and knowledgeable support, guidance and assistance to our members during roadside assistance calls.
 

By exemplifying our core values of TEAMWORK, INTEGRITY, SERVICE EXCELLENCE and RESPECT & INCLUSIVITY, the CCR is an ambassador of CAA Niagara and first point of contact for our members in need. 

Closing Date
Monday, April 24, 2023

Emergency Roadside Services Driver (Tow Truck Driver)

Our Emergency Roadside Service (ERS) Drivers are roadside heroes.

Closing Date
Monday, May 22, 2023

Travel Consultant

The Travel Department and our outstanding specialists have been patiently waiting for Travel to reopen, with a focus on dreaming and planning for amazing adventures to come. The time has come, and we couldn’t be more excited.

Closing Date
Monday, May 22, 2023

Member Service Representative

The Member Service Representative (MSR) is the first point of contact in our branch locations and is a true ambassador of our products and services. The MSR excels at building relationships with our members by treating them like family and ensuring they receive the best in customer service.  The MSR is responsible for providing information and selling many of our products and services including but not limited to Roadside Assistance Memberships, Out of Province Medical Insurance, hotel bookings and car rentals, maps and tour books, and attraction tickets.

Closing Date
Friday, April 7, 2023

Fleet Shift Supervisor

As the Fleet Shift Supervisor for CAA Niagara, you will lead with our values of integrity, teamwork, service excellence and respect & inclusivity and are accountable for quality, operational efficiency, and ensuring the highest level of member satisfaction. You will report to the Emergency Roadside Services (ERS) Fleet Manager, who partners with the Contact Centre Manager and Fleet Garage Manager to ensure a collaborative approach to service excellence and teamwork.

Passionate with delivering rewarding member experiences, you are responsible for the daily performance of the ERS Drivers.

Closing Date
Friday, April 7, 2023

Regional Insurance Agent

Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative. 

We work hard and play hard. We're about doing what's right and feeling good about it.

Closing Date
Friday, April 7, 2023