Careers with CAA Niagara

We are seeking a detail-oriented and proactive Specialist, HRIS & Payroll to join our team. This one (1) year contract role is responsible for the accurate and timely processing of payroll, administration of the company pension plan, and the effective management of the Ceridian Dayforce HRIS. As the internal subject matter expert, the Specialist ensures compliance with employment legislation, tax regulations, and pension requirements while maintaining data integrity across payroll, compensation, and HRIS functions.

Reporting to the Contact Centre Supervisor, the Dispatcher is responsible for coordinating roadside assistance requests from members, dispatching ERS drivers, and ensuring timely, accurate communication between contact centre staff, drivers, and members. This position plays a key role in supporting our members in real time and requires a calm, professional approach to decision-making, particularly under pressure.

CAA Niagara is seeking a Contact Centre Supervisor to lead a high-performing team within our Emergency Roadside Services (ERS) department. This people-focused role requires strong leadership, adaptability, and the ability to stay calm under pressure, especially in a fast-paced 24/7 operation where every second counts. This position is best suited for someone who thrives in a dynamic environment, can motivate diverse teams, and has a passion for supporting employees while delivering exceptional service to members during urgent situations.

Are you passionate about vehicles and love getting your hands dirty? As an Automotive Mechanic, you'll dive into the heart of vehicles, diagnosing problems, performing repairs, and keeping everything running smoothly. This role is perfect for someone who enjoys problem-solving, and ensuring our vehicles are safe and reliable for the road. If you thrive in a fast-paced environment and take pride in your work, we want you on our team!