Careers with CAA Niagara

We are seeking a full-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service. 
Are you someone whose enthusiasm becomes infectious, and your helpfulness builds lasting relationships? Beyond traditional customer service, you will play a pivotal role in driving sales by converting inquiries into opportunities.

The Membership Department is looking for positive, welcoming individuals who are energetic and motivated by working in a team environment and building relationships to join our team. 
CAA Niagara is looking for a full-time Member Retention Representative (MRR) to join our team.

The Travel Manager (Group Tours) is responsible for leading the Journeys by CAA Niagara team, specializing in group travel experiences, including day trips, multi-day excursions, and international tours. This role oversees a team of professionals who curate and sell unique travel experiences. The Group Tours Manager will focus on strategic growth opportunities, vendor negotiations, and operational excellence to solidify Journeys by CAA Niagara as a premier travel provider.

Are you looking for a rewarding and challenging career? Do you have passion, optimism and a genuine joy for delivering service excellence to the Niagara Region? The Emergency Roadside Service (ERS) department is looking for a Dispatcher to join the team and assist our contact centre and roadside heroes. If you’re ready to make a difference and join one of Canada’s Most Trusted Brands… look no further.

As the Project Manager (IT), you will manage and report on our IT projects with the use of project management tools. This role will manage large and small IT projects for both internal stakeholders and external stakeholders.  You will ensure appropriate and modern project management methodologies are used throughout the project.  You are the bridge between internal and external stakeholders and the teams tasked with the actual execution of the project.

The Accounting Clerk will assist with the general operations of our Finance department. This individual will handle a variety of accounting tasks, supporting the Finance team and our employees. This individual will be responsible aspects of the accounts receivable and/or payable function.