Careers with CAA Niagara

Join the adventure as a Contact Centre Representative (CCR) in our Contact Centre and Emergency Roadside Services Department! providing friendly and knowledgeable support, guidance, and assistance to our members during roadside assistance calls. As a CCR, you will embody our core values of TEAMWORK, INTEGRITY, SERVICE EXCELLENCE, and RESPECT & INCLUSIVITY. You will be the ambassador of CAA Niagara, the first point of contact for our members in need. 

Are you a detail-oriented and organized individual with a passion for travel and customer service? We are seeking a dedicated Travel Clerk to join our team. In this role, you will be responsible for assisting our Travel consultants with travel arrangements, providing excellent customer service, and ensuring a seamless travel experience. If you have strong communication skills, an eye for detail, and a love for travel, we want to hear from you!

This is a full-time permanent position, with a minimum of 37.5 hours per week.

We are seeking a part-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service. 
Are you someone whose enthusiasm becomes infectious, and your helpfulness builds lasting relationships? Beyond traditional customer service, you will play a pivotal role in driving sales by converting inquiries into opportunities. 
If you have a natural inclination for customer service, a flair for sales, and a commitment to creating positive experiences, APPLY TODAY to redefine excellence in customer relations here at CAA Niagara.

Are you passionate about vehicles and love getting your hands dirty? As an Automotive Mechanic, you'll dive into the heart of vehicles, diagnosing problems, performing repairs, and keeping everything running smoothly. This role is perfect for someone who enjoys problem-solving, and ensuring our vehicles are safe and reliable for the road.

We are seeking a passionate and results-driven individual to join us as a 310T Certified Truck and Coach Apprentice Mechanic. You will be expected to enroll in the Automotive Service Technician Apprenticeship accredited program through the Ontario College of Trades by September 2024.

Our Emergency Roadside Service (ERS) Drivers are roadside heroes. Combining superior customer service skills with mechanical and technical aptitude, our ERS drivers are true brand ambassadors. 
Positions on our fleet range from first response CAA battery service and towing service utilizing wreckers and flat beds – all with the same goal, to get our members on the go.

The Accounting Clerk will assist with the general operations of our Finance department. This individual will handle a variety of accounting tasks, supporting the Finance team and our employees. This individual will be responsible aspects of the accounts receivable and/or payable function.

We are seeking a full-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service.