Careers with CAA Niagara

We are looking for a full-time Permanent Travel Insurance Representative to offer financial security to travelers concerning their flights, vacations, hotels, cruises, car rentals, or complete vacation packages. The position entails thoroughly explaining travel medical insurance premiums, coverage, and claims details to Members and non-members.

Our Emergency Roadside Service (ERS) Tow Truck Drivers are the roadside heroes here at CAA Niagara! If you’ve got outstanding customer service skills and a talent for all things mechanical and technical, we want to hear from you!

We are seeking a full-time Member Service Representative to join us in a dynamic role where you are the first person our members are greeted with, representing our brand with energy and a passion for exceptional service.  Are you someone whose enthusiasm becomes infectious, and your helpfulness builds lasting relationships? Beyond traditional customer service, you will play a pivotal role in driving sales by converting inquiries into opportunities.

The Membership Department is looking for positive, welcoming individuals who are energetic and motivated by working in a team environment and building relationships to join our team.  CAA Niagara is looking for a full-time Member Retention Representative (MRR) to join our team.

The Travel Manager (Group Tours) is responsible for leading the Journeys by CAA Niagara team, specializing in group travel experiences, including day trips, multi-day excursions, and international tours. This role oversees a team of professionals who curate and sell unique travel experiences. The Group Tours Manager will focus on strategic growth opportunities, vendor negotiations, and operational excellence to solidify Journeys by CAA Niagara as a premier travel provider.